Brand New Computer in Box
New device needing unboxing, Windows account initialization, firmware updates, and security configuration.
Just purchased a new Windows PC, laptop, or Apple Mac? Avoid the frustration of complicated setup menus, unwanted trialware, and missing files. Our London technicians transfer your personal files, configure email, install printers, apply security patches, and remove bloatware.
Tell us what is happening and our technician will contact you with clear repair options.
Whether your device is completely unusable or experiencing intermittent errors, our technicians can identify the exact underlying problem.
New device needing unboxing, Windows account initialization, firmware updates, and security configuration.
Years of personal photos, documents, spreadsheets, and family archives that need moving to the new machine.
Outlook profiles, email accounts, browser auto-fill passwords, and bookmarks needing migration.
New PC cannot find or communicate with existing home or office Wi-Fi printers.
Brand-new laptop flooded with pre-installed trial antivirus pop-ups asking for credit card renewals.
New custom gaming tower needing BIOS XMP memory profiles enabled, GPU drivers installed, and cooling tested.
Understanding what triggers computer and software faults helps prevent repeat breakdowns and preserves hardware longevity.
Windows 11 setup enforcing cloud accounts, telemetry data sharing, and Microsoft OneDrive desktop backups.
OEMs bundling sponsored trialware that consumes RAM and clutters startup menus from day one.
Older printers and scanners requiring specific legacy drivers to communicate with Windows 11 64-bit.
Confusion between local Windows user accounts and Microsoft 365 cloud credentials.
Computers manufactured months ago sitting in warehouse stock needing critical security patches.
New computers lacking automated local or cloud backup routines, risking immediate data loss.
A methodical, multi-stage repair process ensuring accurate fault detection and permanent fixes.
We inspect crash dump logs, test hardware memory cells, check storage SMART health, and evaluate system stability.
We explain the findings in plain English and provide a firm, transparent price quote before any repair work proceeds.
Our certified technicians repair corrupted system files, replace faulty hardware, or eliminate hidden malware.
We run comprehensive load and diagnostic benchmarks to verify zero errors before safely handing your device back.
We believe in honest, dependable customer service with clear guarantees that protect you.
You will always know the exact cost before work commences. No surprise fees, hidden diagnostics, or hourly escalations.
In the rare event we cannot diagnose the issue or offer a viable repair route, you do not pay a single penny for the repair.
Your documents, personal photos, family videos, and confidential business accounts remain completely secure and private.
Over 247 verified customer reviews praising our rapid turnaround, technical expertise, and friendly customer support.
To ensure a smooth transition from your old computer to your new one:
Clear, straightforward answers about our diagnosis process, turnaround times, and pricing.
Yes. We transfer your documents, pictures, music, videos, downloads, desktop files, browser bookmarks, and stored email accounts directly to your new computer.
We can remove the internal hard drive or SSD from your broken old computer in our workshop and safely extract all your personal data directly onto your new machine.
Yes. We connect your new computer to your Wi-Fi, install necessary printer and scanner drivers, test printouts, and configure peripherals.
If the new computer has reached the Windows desktop and connects to Wi-Fi, we can perform software installation and configuration remotely. Full data migration and hardware unboxing are available in our workshop or via on-site London visits.
A standard setup with data transfer takes 2 to 3 hours depending on the volume of photos and files being migrated.