Suspected Keylogger / Spyware
Unauthorised account logins, password reset emails you didn't request, or suspicious banking transactions.
Modern malware operates silently in the background — logging keystrokes, hijacking webcam access, injecting advertising, or mining cryptocurrency. Our London computer specialists use advanced heuristic tools to locate hidden rootkits and persistent spyware, securing your system completely.
Tell us what is happening and our technician will contact you with clear repair options.
Whether your device is completely unusable or experiencing intermittent errors, our technicians can identify the exact underlying problem.
Unauthorised account logins, password reset emails you didn't request, or suspicious banking transactions.
Webcam indicator light flashing or turning on when no video conferencing software is running.
Advertising banners injected into websites where they normally don't appear, or windows opening behind your browser.
System fan roaring at idle with unknown processes like "system_service.exe" consuming 80%+ of processor capacity.
Attempts to visit trusted security websites (like Microsoft or Malwarebytes) blocked or redirected to error pages.
Unfamiliar software claiming thousands of errors and demanding payment to clean them.
Understanding what triggers computer and software faults helps prevent repeat breakdowns and preserves hardware longevity.
Add-ons disguised as PDF converters or coupon finders secretly monitoring browsing data and injecting affiliate links.
Downloaded software cracks containing embedded trojan droppers that establish backdoor connections.
Compromised third-party advertising networks serving hidden scripts to unpatched web browsers.
Deceptive emails from purported couriers or service providers with malicious macro payloads.
Malware embedding deep persistence triggers in the Windows Registry and Task Scheduler to survive reboot.
Router settings altered to route all computer traffic through untrusted foreign proxy servers.
A methodical, multi-stage repair process ensuring accurate fault detection and permanent fixes.
We inspect crash dump logs, test hardware memory cells, check storage SMART health, and evaluate system stability.
We explain the findings in plain English and provide a firm, transparent price quote before any repair work proceeds.
Our certified technicians repair corrupted system files, replace faulty hardware, or eliminate hidden malware.
We run comprehensive load and diagnostic benchmarks to verify zero errors before safely handing your device back.
We believe in honest, dependable customer service with clear guarantees that protect you.
You will always know the exact cost before work commences. No surprise fees, hidden diagnostics, or hourly escalations.
In the rare event we cannot diagnose the issue or offer a viable repair route, you do not pay a single penny for the repair.
Your documents, personal photos, family videos, and confidential business accounts remain completely secure and private.
Over 247 verified customer reviews praising our rapid turnaround, technical expertise, and friendly customer support.
If you suspect sensitive passwords or data may have been compromised by spyware:
Clear, straightforward answers about our diagnosis process, turnaround times, and pricing.
Malware is an umbrella term encompassing all malicious software, including spyware, ransomware, keyloggers, adware, and trojans. Viruses are simply one type of malware that self-replicates.
Yes. Advanced rootkits hook directly into the Windows kernel and modify file system reporting so that standard antivirus tools cannot see their presence. We use specialized offline rescue environments to eradicate them.
Yes, provided your computer can connect to the internet. We run heuristic multi-engine scans, remove rogue registry hooks, clean browser profiles, and reset network proxies remotely.
A deep rootkit and malware cleanup typically takes 1.5 to 3 hours depending on drive capacity and the complexity of the persistence mechanisms involved.
Yes. We verify that all Windows security features (Windows Defender, Firewall, Core Isolation, Windows Update) are fully restored and operating correctly before concluding the service.